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AI Automation
Intelligent Service Desk automation: classification, routing, and ticket handling without operator involvement.
AI-Managed Service Desk
We build an AI-managed Service Desk
Automate IT support, reduce manual work, and transform service operations with artificial intelligence and intelligent workflows.
Services
Automating the future of IT operations
End-to-end solutions to transform your Service Desk and service processes with an AI-first approach.
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ITSM Consulting
Strategic consulting on IT support transformation, process optimization, and best-practice adoption.
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Jira Service Management
JSM implementation, configuration, and optimization with AI integrations, workflow automation, and self-service portals.
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GLPI Automation
GLPI implementation and automation: incidents, requests, CMDB, and integrations with enterprise systems.
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n8n Workflow Engineering
Design and development of complex n8n workflows for end-to-end business process automation.
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AI Agents Development
Custom AI agents for IT support, customer service, and internal company operations.
Scenarios
AI automation for modern IT teams
Real-world scenarios we deploy for enterprise clients every day.
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AI automatically classifies incoming tickets
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AI generates ticket summaries
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AI routes incidents to the right team
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AI answers common user requests
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AI automates new employee onboarding
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AI creates knowledge base articles
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AI analyzes support trends and anomalies
Results
Lower costs. Higher efficiency.
Measurable business impact from AI Service Desk automation.
−50%
less manual work
24/7
automated support
3×
faster incident resolution
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lower operating costs
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scalable IT support
Why us
Why INT Services
A next-generation AI technology company with deep enterprise ITSM expertise.
Deep ITSM expertise
Strong Jira and GLPI experience
Advanced automation with n8n
AI-first architectural approach
Custom integration development
Fast implementation cycles
Case Studies
Cases and projects
Automation architecture, workflows, and integrations for enterprise clients.
Enterprise · Jira SM
AI Service Desk for a fintech company
Automatic classification of 2,000+ tickets/month, AI routing, and a self-service portal. L1 workload reduced by 45%.
Healthcare · n8n
IT support automation for a clinic
Workflow orchestration via n8n: incidents, staff onboarding, Active Directory and GLPI integration.
SaaS · AI Agents
AI agents for an MSP provider
Multi-tenant AI agent architecture for client requests, KB article generation, and trend analytics.
Open source
Tools we share with the community
Utilities for ops and automation — new public projects appear on GitHub.
Contact
Start your Service Desk transformation
Submit a request — we will contact you to demonstrate AI automation capabilities.